BigRock is one of the many hosting providers backed by the Endurance International Group, and one of the few to truly offer low-cost hosting solutions underpinned by cutting-edge hosting infrastructure
BigRock was established in India and later became part of the Endurance International Group (EIG) technology company that helps businesses establish an online presence. With offices in India and the U.S.A, this hosting provider serves an international
Features and Ease of Use
BigRock offers a complete line of low-cost hosting solutions, including shared web hosting, reseller hosting, VPS, cloud solutions, SiteLock services, domain name registration services, and backup solutions.
The shared hosting solutions are of two types: Linux hosting (Starter, Advanced, Business, and Pro) and Windows hosting (Essential, Premium, Business, and Pro). They come with the following standard features:
Unlimited disk space
Unlimited bandwidth
Unlimited domains and email addresses
99.9% uptime guarantee
CloudLinux
cPanel/Plesk control panel
MySQL databases
PHP 5.2 to PHP 5.4
Softaculous one-click installer
BigRock uses both the Varnish Cache that stores users’ most-visited pages and the globally distributed Cloudflare CDN. Together, these technologies ensure fast page-loading speeds and help websites handle high traffic.
Automatic backups are powered by CodeGuard., and available backup plans include Basic (up to 5 websites, 1 GB disk space, 5 days automatic backup), Professional (up to 10 websites, 5 GB disk space, daily automatic backups), and Premium (up to 25 websites, 10 GB disk space, daily automatic backups).
BigRock’s top-of-the-line hardware infrastructure is housed in U.S. data centers. This vendor uses Dell Rack Servers with Xeon processors and SSD storage to ensure fast page loading speeds. You get a good (but not great) 99.9% uptime guarantee.
Pricing and Support
The web hosting solutions are quite affordable, but you have to make a minimum commitment of a year (and up to ten years), which is why the 30-day money-back guarantee might appeal to you. However, you have to follow a very long and tedious process to get your money back.
BigRock’s 24/7/365 technical support team can be contacted by telephone, ticket system, or live chat, but not email as far as I can see. I have seen some customer complaints about poor support, but I found the live chat agents to be happy to help me:
For self-support, BigRock’s comprehensive knowledge base is packed with hosting tutorials.
BigRock is one of the few web hosting companies that truly offers low-cost hosting solutions underpinned by cutting-edge hosting infrastructure. Be aware of the reports about poor customer support, but keep in mind that these weren’t reinforced by my experience.
Pros
Top-of-the-line hardware infrastructure
Varnish Cache and Cloudflare CDN for super-fast page loading times
CodeGuard automatic backups
99.9% network uptime guarantee
Cons
Hard to take advantage of the money-back guarantee
Reports of poor customer support
For your business hosting, check out BigRock.
FAQ
Do all BigRock plans include a free domain name?
BigRock hosting plans do not come with a free domain name, but you can register a domain name for an additional fee. You may find a deal on our coupons page cheap enough that you won’t mind paying an extra ten bucks or so per year for a domain name.
Why is it better to have hosting optimized for WordPress?
You can run WordPress with most shared hosting services, but WordPress-optimized hosting should boost your website’s performance and give your visitors a better overall experience. BigRock offers WordPress hosting, but it’s not one of the top WordPress hosts for 2022.
Which is the best host for India?
When it comes to the best web hosts for Indian websites in 2022, BigRock does a lot of things well, but it didn’t quite make the list. Despite being a global provider, Hostinger ranks number one for Indian websites. If you prefer hosting from a company based in India, MilesWeb is the highest-rated India-based host we tested.
Which gives you better value: BigRock, or GoDaddy?
In a head-to-head matchup, GoDaddy provides more value for money than BigRock. BigRock has lower shared hosting prices, and all but its starter plan offer unmetered storage. But GoDaddy gives you more for free, is easier to use, and provides better performance. Neither offers the type of value you get from any of our top 10 web hosts for 2022 though.
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